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PRIVACY AND COOKIES POLICY 

 

This Policy describes how your personal information is collected and used when you visit https:/cloudskiff.com (the Site). This policy is effective as of 6 July 2020.

 

Your privacy is important to us. It is CloudSkiff’s priority to respect your privacy regarding any information we may collect from you across our website, https://cloudskiff.com/ and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

 

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

 

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us as explained in the contact section of this page.

 

WHAT DATA WE COLLECT AND HOW WE COLLECT IT

Device information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. 

 

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

 

  • Cookies : cookies are files with small amount of data, that are placed on your device or computer and often include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files : Log files track actions occurring on the Site, and collect data including your IP address, browser type and version, Internet service provider, referring/exit pages, pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
  • Web beacons, tags, and pixels : a “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

 

Personally identifiable information

While using our service or interacting with us, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

 

  • Name
  • Email address

 

COOKIES WE USE

The following types of cookies may be used when you visit the Site:

 

Browser setup cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  

Essential cookies

Those cookies can be either permanent or temporary. Without them, the Site won’t work properly or be able to provide certain features and functionalities. Some of those cookies may be manually disabled in your browser, but may affect the functionality of the Site.

 

Analytics cookies

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved. You can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 

Marketing cookies

Those cookies help us keep track of your interactions with CloudSkiff across several channels such as this website, our online chat platform and social media.

 

WHO WE SHARE YOUR DATA WITH

We do not share any personally identifying information publicly or with third-parties, except when required to by law or to otherwise protect our rights.

 

However, we may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used, ore more generally to interact with you (massive emailing platforms for newsletters, or customer success chat platforms for example). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

WHERE WE SEND YOUR DATA

Visitor comments and contact messages may be checked through an automated spam detection service. The information we collect typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

 

HOW LONG WE RETAIN YOUR DATA

Names and email addresses are retained indefinitely so we can recognize and follow-up any conversation. Unsubscribe from our newsletter is possible at any moment. 

 

WHAT RIGHTS YOU HAVE OVER YOUR DATA

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

EMBEDDED CONTENT FROM OTHER WEBSITES

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. Typically, articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

 

SECURITY

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

CONTACT US

If you have requests, questions or comments about this Policy, or if you would like to make a complaint, please contact us please contact us at: hello[at]cloudskiff[dot]com